Frequently asked questions

General Questions

  • A: Olis provides an app that delivers video based diagnostics of controllers. It helps you manage and monitor multiple controllers without being onsite, and reduce downtime due to issues.

  • A: The app is valuable for integrators and facilities who want to monitor and record video logs of their controllers performance at all times, and reduce travel time by diagnosing system blockages without being onsite.

  • A: The app helps by continuously monitoring the performance of a cell, based on your set parameters, and sending out alerts for any unusual changes. It enables integrators to remotely rectify the issue. 

  • A: Getting the Olis app is easy. Just visit www.olisrobotics.com and click on ‘Get the app’. If you have any specific requirements or bulk requests, reach out to us at support@olisrobotics.com

  • A: Go to www.olisrobotics.comand click on ‘Get the app’. You’ll be redirected to a Stripe payment page, where you can update your card details. Once updated, review and acknowledge the terms and conditions, then click ‘Subscribe’ to complete the process.

  • A: Once you make the payment through the link on our website, we will send you a license key and a link to download the Olis app. After you enter the license key in the app, you are all set to use it.

  • A: Although the setup is very easy, and we provide supporting documents, if further assistance is needed,  if you need further assistance, just contact us at support@olisrobotics.com and we’ll be happy to help.

  • A: The Olis app enables integrators to monitor the controllers, set up specific tags to monitor specific movements, download associated log files and review recorded video logs before and after an error occurs.

  • A: The Olis app supports Fanuc, UR and Kawasaki robots, as well as Allen Bradley PLCs. We are also working on integrating with Kuka and Yaskawa.

  • A: Currently, the Olis app is compatible with Android tablets and phones, as well as Linux devices. For a list of recommended hardware, please check our website

  • A: Mid Atlantic Machinery, a press brake and custom automation integrator, now includes Olis with all new robot deployments. After successful beta testing, they standardized on Olis due to its affordability, ease of deployment, and dramatic improvements to service efficiency and customer support.

  • A: The screen-sharing functionality enables trainers or service engineers to:

    • Show customers what to do directly on the teach pendant

    • Walk users through programming, diagnosis, or maintenance

    • Educate users in real-time while solving real problems

    • Build confidence in robot operations over time

  • A: When diagnosing robots in automated (full-speed) mode, human proximity may be unsafe. Olis allows:

    • Video observation of high-speed motions (e.g., regripping, clamping)

    • Remote visibility where the human eye or physical presence is limited

    • Fault analysis without exposure to moving machinery

    • Diagnosis of issues like valves not firing or grippers misbehaving

Technical Questions

  • A: Use Olis to install a VNC server on your robot. Once the server is installed, launch the VNC in the Olis app to have a complete interactive view of the teach pendant. Share a present live link with yourself to have remote access to the pendant from wherever you are. 

  • A: Download and install the Olis app. Set the static IP of your tablet to be on the same subnet as your PLC. Connect the tablet to your PLC via an ethernet cable. Add the PLC in the app and view a searchable list of your real-time tag values. 

  • A: Open the Olis app and select Reports -> Create Snapshot. The generated report will contain a zipped version of the full UR support file, available to download or share.

  • A: Open the Olis app with your UR connected. Select your UR controller from the Controllers section and find the SSH tab. 

  • A: Open the Olis app and select Reports -> Create Snapshot. The generated report will contain a zipped version of the Kawasaki full backup file, available to download or share.

  • A: Install the Olis app on an Android tablet and connect the app to your desired robot. Give Olis camera permissions in your tablet settings. Add the “Fault LED” to your conditions panel in the app and 2 minutes of video will be automatically captured leading up to and after a fault event.

  • A: The Olis app runs at only $499/year and requires just two pieces of hardware - an Android tablet and a USBC-Ethernet adapter. Set up takes under 10 minutes to get connected to a controller, view real-time controller data, capture video evidence of downtime events, and do all of it remotely.

  • A: We can configure certain features such as

    • Cameras on/off

    • Tablet internet access enabled/disabled

    • Custom event conditions based on robot I/O and/or PLC tags

    • Avoids expensive travel for service teams

    • Saves time for both the customer and integrator

    • Reduces costly production downtime (even an hour of lost time can be expensive)

    • Provides instant ROI from the first avoided trip

  • A: Yes. Olis is especially helpful for:

    • Novice fabricators

    • New robot users

    • Facilities with no in-house robotics expertise
      It helps them:

    • Collaborate with experts remotely

    • View step-by-step instructions through screen sharing

    • Learn by doing during troubleshooting

    • Gain self-sufficiency over time

  • A: Yes. Users can configure alerts via PLC signals to:

    • Detect irregular activity

    • Act on early warnings

    • Prevent minor problems from escalating

    • Enable proactive maintenance and minimize downtime